All prices exclude GST
November 21, 2018

Getting Positive Reviews

More and more people are relying on Internet reviews to make their holiday accommodation choices – and business accommodation when they can.
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November 13, 2018

Save Energy, Save Money

We don’t have to tell you how much you pay in energy costs every month. But we can tell you some things you can do about it.
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October 31, 2018

Preparing for the Busy Season

The time to get your property shipshape for busy season is now, not after the first rush of guests have arrived.
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October 16, 2018

Keeping Your Wi-Fi Up to Par

You’re providing Wi-Fi for your guests? Good. Make sure it’s both the Wi-Fi they want and that it’s sufficient and secure for you.
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July 30, 2018

Ten Ways to Improve Your Hotel Profits Via Customer Service, Part Five

We’ve looked at seven ways you can improve customer service, and by extension customer satisfaction, and hence customer bookings, at little to no extra cost.
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May 29, 2018

The Clock / Dock / Bluetooth Question

Clock radios are a staple of hotel rooms. But these days, they usually pull double duty as a broadcast unit for the music guests have on their phones.
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April 26, 2018

Keeping Your Guest Data Safe

You do what you can to keep your guests physically safe in your hotel. Do you do as much to keep their data safe? Do you know what you’re legally required to do?
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February 27, 2018

Creative Marketing Ideas for your Hotel

Because sometimes you just have to get out of the same old way of doing things if you want to get noticed. Call it thinking outside the box, call it getting creative on a shoestring, there are plenty of ways to stand out.
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