All prices exclude GST
November 27, 2019

Keep The Good Guests Coming Back

It’s called customer lifetime value — not how much a customer is worth today, but over years, over the course of their relationship with you.
November 20, 2019

Email marketing

The Absolute Minimum Emails Your Hotel Needs To Send
October 16, 2019

Building A Better Hotel Website, Part 5: Search Engine Optimisation

There are entire industries built around trying to suss the intricacies of the current Google search algorithm. We're just going to give you the basics of writing stuff and posting pictures on your site which, if followed, can only help your search results.
October 9, 2019

Building A Better Hotel Website, Part 4: Website Conversions

Attracting attention to your property via the website is half the battle. The other half is getting people to use the site to book with you.
October 2, 2019

Building A Better Hotel Website, Part 3: Reviews

TripAdvisor. Love it or hate it, there it is, so use it to your advantage.
September 26, 2019

Building a Better Hotel Website, Part 2

Our previous post in this series of how to improve your business through improving your website dealt with the basics: Show your potential guests what they want to see on your site. Too many sites eliminate important content and feature irrelevant stuff that's not helping their business at all.
September 19, 2019

Building a Better Hotel Website, Part 1

Do you know how much business you're getting as a result of your website? Probably not, but could you increase your business by improving your site? Probably so.
September 5, 2019

Hotel Loyalty Programs: Getting Creative.

In this series looking at hotel loyalty programs we've seen some do’s and don'ts, some elements of successful programs, and we'll see how to put it all together and build a loyalty program that works for you. Today we're going to see some of the more creative things hotels do to surprise and delight their loyal customers.