All prices exclude GST
June 19, 2017

Jazzing Up the Amenity Tray

The good ol’ hotel amenity tray. Yep, there’s your square coffee packets, standard black tea bags, your shampoo, conditioner… sigh.
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May 31, 2017

Dispensers: Part 2 (The "Pros" List)

The Case For Bathroom Amenities Dispensers One of the biggest questions hotel owners have when stocking guest rooms is if they should use bathroom wall amenities dispensers for shampoos, conditioners and body washes instead of individual use bottles.
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May 31, 2017

Dispensers: Part 1 (The "Cons" List)

The Case Against Bathroom Dispensers Many properties are installing bathroom amenity dispensers instead of providing individual use bottles for things like shampoo and body wash.
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May 12, 2017

What Should You Put in Your Hotel Rooms?

Obviously the question of what belongs in your guest rooms depends greatly on what your guests expect. The same guest will have far different expectations from a five-star hotel in Manhattan than from a quiet mountain lodge.
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April 12, 2017

Should You Put A Hair Dryer In Your Guests’ Rooms?

One thing many travellers would dearly love not to have to pack is a hair dryer. They’re big, they take up space that could be used for something else. If such guests know that your hotel can be relied upon to provide adequate hair dryers, that’s a big point in the hotel’s favor.
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April 10, 2017

How Important are Customised Hotel Amenities?

Poll after poll of travellers finds that the most desired hotel amenity is free Wi-Fi. Second is a free breakfast. Who can argue with those?
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January 18, 2017

What Hotel Guests Expect in Towelling

There are different preferences among people and in the tourism industry, given the massive variations in age, gender, race and culture from one guest to the next. However, one thing is a clear universal: people want ‘clean’.
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January 5, 2017

Best Practices in Bathroom Amenities

“The first thing everyone does when they arrive at their hotel room,” according to hotel consultant Sarah McCubbin, “is go into the bathroom to see what products are on offer, assessing whether to stash them in the suitcase and hope that housekeeping replenish generously or pull out what they have brought with them.”
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