All prices exclude GST
February 14, 2019

Going Green with Amenities and Guest Rooms

Going Green With Amenities and Guest Rooms So far we’ve seen that to be accredited and accepted as a genuinely green, eco-friendly property, and not trashed on social media and trip review sites as a dreaded greenwasher
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October 31, 2018

Preparing for the Busy Season

The time to get your property shipshape for busy season is now, not after the first rush of guests have arrived.
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October 16, 2018

Keeping Your Wi-Fi Up to Par

You’re providing Wi-Fi for your guests? Good. Make sure it’s both the Wi-Fi they want and that it’s sufficient and secure for you.
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September 17, 2018

Bathroom Amenity Dispensers: The Debate Continues

We’ve written in the past about whether or not properties should install soap and shampoo dispensers in their guest rooms or stick with individual bottles and bars. There are reasons pro and con, which mostly depend on the property itself.
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July 24, 2018

Ten Ways to Improve Your Hotel Profits Via Customer Service, Part Four

After you make sure your staff are trained and satisfied in their jobs, there are a number of other things you can do, at little to no cost, to improve overall customer service and customer satisfaction, both of which greatly encourage rebookings.
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May 22, 2018

The Curious Case of the Disappearing Amenities

By the close of 2017, professional travel writers were complaining about the “disappearing” amenities” from hotel rooms.
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May 15, 2018

Should You Put Scales in Bathrooms?

One Quora questioner asks “Why do hotels provide weighing scales in bathrooms?”
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May 7, 2018

Animals in the Hotel: Animal-Free, Cruelty-Free Amenities

Next to eco-friendly, green hotel amenities, probably the next biggest social factor guests could scrutinise your hotel on is whether you offer cruelty-free amenities, or amenities free from animal products.
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