All prices exclude GST
December 11, 2019

Keep Good Guests Coming Back, Part 3

It’s significantly cheaper to keep an existing customer than to attract a new one, according to pretty much any study ever done on the subject.
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December 4, 2019

Keep Good Guests Coming Back, Part 2

All customer relationship management experts agree — it’s much cheaper to keep an existing customer than it is to gain a new one.
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November 27, 2019

Keep The Good Guests Coming Back

It’s called customer lifetime value — not how much a customer is worth today, but over years, over the course of their relationship with you.
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November 20, 2019

Email marketing

The Absolute Minimum Emails Your Hotel Needs To Send
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November 13, 2019

Attracting Millennials to Your Hotel: Going Green

Two years ago hi Inc. observed that millennials "will soon be the biggest bookers of hotel rooms in the world… by 2020 millennials will be taking 320 million international trips per year, making them the biggest travel market on the planet."
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November 6, 2019

Attracting Millennials to Your Hotel: Healthy Experiences

Millennials are more interested than boomers or Gen Xers in buying experiences rather than things. This means they like to travel, which is good, and it means they look for different things when booking hotels.
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October 30, 2019

Attracting Millennial's to your Hotel: Going Mobile

Do you want to attract millennial's? Oh yeah. A couple years ago hi Inc. predicted that millennial's "will soon be the biggest bookers of hotel rooms in the world," citing a Forbes study finding that "by 2020 millennial's will be taking 320 million international trips per year, making them the biggest travel market on the planet."
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October 23, 2019

Get Your Hotel Summer Ready!

Summer’s almost here. No doubt you’re putting in the work getting the property shipshape. While you’re sprucing up the buildings and grounds, now’s the right time to make sure your online presence is summer-ready too.
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